Intake Coordinator

7 days ago


Albany, New York, United States Northern Rivers Family of Services Full time
Job Overview

We are seeking a skilled Intake Specialist to join our team at Northern Rivers Family of Services. As an Intake Specialist, you will play a vital role in connecting individuals and families with the services they need to thrive. This is an excellent opportunity for someone who is passionate about making a difference in their community.

Salary: $45,000 - $55,000 per year, depending on experience.

Key Responsibilities
  • Respond to initial inquiries and referrals from the community, gathering relevant information to determine eligibility for services.
  • Refer clients to alternate service providers as needed, ensuring seamless support throughout their journey.
  • Enter client information into our database, accurately capturing demographic data and changes in status.
  • Meet with clients and families to communicate essential information regarding services, obtain signatures on releases of information, and complete intake paperwork.
  • Prepare and distribute clinical records, admission paperwork, and other necessary documents for programs.
  • Develop a comprehensive understanding of our services, enabling you to provide informed support in emergency situations.
  • Schedule intakes and admissions in collaboration with clients, families, and program staff.
Requirements and Qualifications
  • Bachelor's degree in a human services field.
  • Preferred experience in human services, with a strong passion for delivering exceptional care.
  • Able to pass a physical examination and meet other job-related requirements.
  • Must complete TCI training and demonstrate proficiency in lifting 35 pounds.
Benefits
  • Comprehensive healthcare package, including medical, dental, and vision coverage.
  • Tuition reimbursement and opportunities for professional growth.
  • Paid time off and holiday pay.
  • 401(k) plan and life insurance.
  • Loan repayment assistance and free training/CEU opportunities.

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