Social Services Professional

3 hours ago


Little Rock, Arkansas, United States McLeod Health Full time
Job Summary

We are seeking a skilled Social Worker to join our team at McLeod Health. As a Social Worker, you will play a vital role in maintaining a professional image and providing excellent customer relations to patients, visitors, physicians, and co-workers.

Key Responsibilities
  • Maintain a professional image and exhibit excellent customer relations to patients, visitors, physicians, and co-workers.
  • Collaborate with interdisciplinary teams to ensure completion of patient-specific care plans and post-acute needs.
  • Effectively collaborate with community resources to align patients with available resources.
  • Assist with referrals for community-based resources as needed.
  • Provide case management as needed for interdisciplinary/specialty programs.
  • Assist with various populations across the organization to ensure proper resources and support.
  • Provide an environment that demonstrates caring, compassion, and respect for all patients, families, and visitors.
  • Consistently handle customer complaints promptly and effectively when problems are encountered.
  • Utilize proper escalation procedures when appropriate.
  • Attend departmental in-services and staff meetings.
Qualifications
  • 1-3 years of related experience, computer literacy, excellent communication and writing skills preferred.
  • 1-3 years of experience in a social work agency or hospital setting preferred.
  • Prior experience in a healthcare field or social service agency preferred.
  • 1-3 years of related work experience preferred.
Education and Certifications
  • Case management certification preferred.
  • Licensed bachelors or masters prepared social worker within the associated region of responsibility required.
  • Bachelor's or master's degree required.


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