Energy Collections Specialist
1 week ago
We are seeking a highly skilled and experienced Collections Representative to join our team at Primary Services. As a Collections Representative, you will play a critical role in ensuring timely and effective collections processes for our prestigious client in the energy industry.
Key Responsibilities:
- Manage a high volume of delinquent accounts, ensuring prompt and efficient collections processes.
- Communicate with delinquent customers via phone and email, resolving payment issues and negotiating payment plans.
- Process payments, credits, and other financial adjustments to customer accounts.
- Develop and implement payment plan agreements to ensure timely payments.
- Prepare collections packets and disconnection of service packets as necessary.
- Collaborate with internal teams to resolve customer issues and improve collections processes.
Requirements:
- Experience in the electricity or retail energy sector is preferred.
- Ability to work on a contract-to-hire basis.
- Willingness to commute to downtown Houston after November 1.
- Strong attention to detail and ability to manage high volumes of accounts.
- Reliable, accountable, and professional demeanor.
- Ability to work effectively in a hybrid environment, both remotely and in-office as required.
At Primary Services, we value professionalism, robust training, and career advancement opportunities in the renewable energy sector. If you are a motivated and results-driven individual with a passion for collections and customer service, we encourage you to apply for this exciting opportunity.
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