Energy Collections Specialist

1 week ago


Houston, Texas, United States Primary Services Full time
Primary Services: Collections Representative

We are seeking a highly skilled and experienced Collections Representative to join our team at Primary Services. As a Collections Representative, you will play a critical role in ensuring timely and effective collections processes for our prestigious client in the energy industry.

Key Responsibilities:

  • Manage a high volume of delinquent accounts, ensuring prompt and efficient collections processes.
  • Communicate with delinquent customers via phone and email, resolving payment issues and negotiating payment plans.
  • Process payments, credits, and other financial adjustments to customer accounts.
  • Develop and implement payment plan agreements to ensure timely payments.
  • Prepare collections packets and disconnection of service packets as necessary.
  • Collaborate with internal teams to resolve customer issues and improve collections processes.

Requirements:

  • Experience in the electricity or retail energy sector is preferred.
  • Ability to work on a contract-to-hire basis.
  • Willingness to commute to downtown Houston after November 1.
  • Strong attention to detail and ability to manage high volumes of accounts.
  • Reliable, accountable, and professional demeanor.
  • Ability to work effectively in a hybrid environment, both remotely and in-office as required.

At Primary Services, we value professionalism, robust training, and career advancement opportunities in the renewable energy sector. If you are a motivated and results-driven individual with a passion for collections and customer service, we encourage you to apply for this exciting opportunity.



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