Restaurant Operations Manager

3 weeks ago

Buffalo, New York, United States Lloyd Products Inc Full time
{"title": "Line Shift Lead", "description": "Join Our Team as a Line Shift Lead at Lloyd Products Inc.

We are seeking a highly motivated and experienced Line Shift Lead to join our team at Lloyd Products Inc. in North Buffalo. As a Line Shift Lead, you will be responsible for maintaining restaurant operations when the Kitchen Management is not present. This will involve monitoring daily inventory counts, production lists, and delegating tasks for the crew to ensure a successful shift.

You will work closely with new crew members and train them in the Lloyd way while adhering to SOPs, Company initiatives, and the Lloyd core values. This is a hands-on role that requires prior leadership experience and a passion for food, customer service, and engagement.

The ideal candidate will have strong organization and communication skills, with the ability to motivate employees to work as a team to ensure that food and service meet Lloyd standards. You will also be responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience.

We offer a competitive hourly wage of $16.5-19, as well as a range of benefits, including free Lloyd products, company-funded medical and dental insurance, paid time off, and a 401K plan with company contributions.

If you are a motivated and experienced leader who is passionate about food and customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Provide direction and leadership to the restaurant team day-to-day to ensure successful operations.
  • Live and embody the Lloyd Core Values, leading by example and being a role model of the standards consistent with core values and culture.
  • Oversee and assist with daily line shifts by covering breaks, filling in when needed, and communicating with line staff.
  • Responsible for handling guest interactions to ensure every guest feels welcome and leaves with a Five-Star experience.
  • Ability to motivate employees to work as a team to ensure that food and service meet Lloyd standards.
  • Supervise portion control to minimize waste.
  • Advocate and promote sanitary practices for food handling, general cleanliness, and maintenance of all areas of operation (ServSafe Certified).
  • Checking the quantity and quality of received products.
  • Inspect supplies, equipment, or work areas to ensure conformance to established standards.
  • Maintaining food presentation and consistency as dictated in Standard Operating Procedures.
  • Preparing, packing, and cooking catering orders.
  • Tortilla Production Backup - We make these in house :)
  • Other duties as assigned, including assuming responsibilities of direct reports when necessary.
What We Offer:
  • Free Lloyd products every day (when you're working)
  • Company-funded medical insurance and dental insurance
  • Paid time off
  • Maternity/Paternity Leave
  • 401K, including company contributions
  • Employee discounts
  • Company-provided Lloyd swag
  • Employee Assistance Program
  • A fun and employee-oriented company culture, including bi-annual staff appreciation events and parties, with prize-giveaways, employee recognition awards, and more
  • REAL Career Growth Opportunities
Requirements:
  • Must be available to work evenings and weekends
  • Prior leadership and knowledge of culinary terminology and food preparation techniques preferred
  • ServSafe Certified preferred not required

Compensation details: $16.5-19 Hourly Wage

"}

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