Technical Support Specialist

2 weeks ago


Ajaccio, Corse, United States Belay Technologies Full time
Job Title: Systems Administrator

At Belay Technologies, we are seeking a skilled Systems Administrator to join our team. As a Systems Administrator, you will be responsible for supporting our vital collection mission by monitoring, troubleshooting, and managing the health and status of mission systems.

Key Responsibilities:

• Provide 24x7 support for our IT systems, including day-to-day operations, monitoring, and problem resolution for all client/server/storage/network devices.

• Collaborate with the team to ensure the smooth operation of our systems and provide excellent customer service.

• Troubleshoot and resolve technical issues in a timely and efficient manner.

Requirements:

• TS/SCI Clearance with polygraph

• Bachelor's degree in a technical discipline from an accredited college or university

• Five (5) years' experience as a SA in programs and contracts of similar scope, type, and complexity

• CWIP Certification Compliance with IAT Level I (i.e., security+)

Skills:

• Linux administration and basic networking knowledge

• Excellent customer service experience and SSH familiarity

• Event logging documentation experience and accurate execution of scripts

• Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems

Perks and Benefits:

• 8 weeks paid leave, including 4 weeks of personal leave, 3 Yay days, and take off on your birthday

• 10% matching in 401(k) contributions vested on day one

• $5,000 annual training/tuition

• Student Loan Repayment Program

• 100% company-funded HSA

• Rich medical coverage (100% coinsurance)

• Dental coverage including orthodontia

• Up to $420,000 in life insurance, premiums 100% company funded

About Belay Technologies:

At Belay Technologies, we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation, and our total compensation package includes benefits and perks, a flexible work-life balance, and career development.

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