Technical Assistance Specialist
1 week ago
Independent Software is seeking a skilled Technical Assistance Specialist to provide top-notch support to customers.
Estimated Salary: $85,000 - $110,000 per annum, depending on location and experience.
About the RoleWe are looking for a Mid-level Queue Coordinator to join our team. As a key member of our technical support team, you will be responsible for providing telephonic support and assistance to customers using Remote Monitoring services.
Key Responsibilities- Troubleshoot and repair computer workstations, servers, printers, peripherals, and teleconferencing equipment to ensure seamless operations.
- Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment, including associated cabling.
- Conduct site surveys to assess current site configurations and user requirements, documenting findings for future reference.
To succeed in this role, you will need:
- A minimum of 4 years of experience in technical support or a related field.
- A High School diploma or equivalent, with an Associate's degree and 5 years of experience or a Bachelor's degree and 1 year of experience.
- An active TS/SCI with Polygraph security clearance.
At Independent Software, we value our employees and offer a range of benefits, including:
- A competitive salary and bonus structure.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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Lead Technical Specialist
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Technical Systems Specialist
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Mid-level Technical Support Specialist
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IT Technical Support Specialist
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Ajaccio, Corse, United States Maximus Full timeJob OverviewThe Maximus Technology and Consulting Services (TCS) team is seeking a highly skilled IT Operational Support Center (OSC) Team Supervisor to provide technical expertise to a federal client in support of their mission-critical systems.This role requires an individual with extensive experience in IT support, leadership skills, and the ability to...
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Technical Support Specialist
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IT Support Specialist for Enterprise Networks
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Senior Systems Engineering Specialist
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