Technical Support Lead
2 weeks ago
Transform technology into opportunity with General Dynamics Information Technology. As a Technical Support Lead, you will play a meaningful part in improving how agencies operate.
The estimated salary range for this position is $89,250 - $120,750.
Job DescriptionA career in enterprise IT means connecting and enhancing the systems that matter most.
As a Technical Support Lead, you will help ensure today is safe and tomorrow is smarter.
You will oversee a team of support personnel who troubleshoot and resolve IT issues.
The successful candidate will ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems.
They will train, coach, and mentor employees on how to deliver exceptional customer service and achieve the team Service Level Agreements.
Maintaining and enhancing customer services is key, organizing and evaluating service and delivery systems, and procedures.
Collaboration with other department supervisors to promote a high morale environment and assist other functions of the service desk as needed.
Developing tools and process improvements to optimize service and supervising staff in recognizing, identifying, isolating, and resolving problems with information systems products and services.
This role requires excellent communication and customer service skills, with the ability to multi-task and adapt in a dynamic, fast-paced environment.
The ideal candidate will have 5+ years of related experience and a Bachelor's degree.
A TS/SCI w/Poly security clearance is also required.
What You'll Need to Succeed- Education: Bachelor of Arts/Bachelor of Science
- Required Experience: 5+ years of related experience
- Security Clearance Level: TS/SCI w/Poly
We offer a comprehensive benefits package, including medical plan options, dental plan options, vision plan, and a 401(k) plan offering pre and post-tax contributions up to the IRS annual limits with company match.
We strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
-
Lead Technical Specialist
1 week ago
Ajaccio, Corse, United States Hamdan Resources Full timeAbout the RoleWe are seeking a highly skilled Lead Technical Specialist to join our team at Hamdan Resources, LLC. This is an onsite position located in Annapolis Junction, MD.Job SummaryThe successful candidate will be responsible for performing systems engineering activities and assisting in the preparation of multiple work products in project and/or...
-
IT Technical Support Specialist
1 week ago
Ajaccio, Corse, United States General Dynamics Information Technology Full timeExplore a rewarding career at General Dynamics Information Technology as an IT Technical Support Specialist. We're seeking skilled professionals to provide top-notch technical support and troubleshooting services for our clients.About the Role:In this role, you'll be responsible for delivering exceptional customer service by responding to queries, resolving...
-
Technical Support Specialist
2 weeks ago
Ajaccio, Corse, United States General Dynamics Information Technology Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at General Dynamics Information Technology (GDIT). As a member of our Help Desk team, you will play a critical role in providing technical support and troubleshooting services to our clients.
-
Technical Support Specialist
2 weeks ago
Ajaccio, Corse, United States Belay Technologies Full timeJob Title: Systems AdministratorAt Belay Technologies, we are seeking a skilled Systems Administrator to join our team. As a Systems Administrator, you will be responsible for supporting our vital collection mission by monitoring, troubleshooting, and managing the health and status of mission systems.Key Responsibilities:• Provide 24x7 support for our IT...
-
Senior Technical Lead for Systems Engineering
2 weeks ago
Ajaccio, Corse, United States Fidelis Technologies Full timeAbout Fidelis TechnologiesWe are a fast-growing company that invests in the growth of our employees. Our mission is to make a difference for tomorrow today.Job Summary$140,000 - $160,000 per year, depending on location and experienceThis Senior Technical Lead role will be responsible for leading systems engineering efforts in programs and contracts of...
-
Technical Support Specialist
2 weeks ago
Ajaccio, Corse, United States General Dynamics Information Technology Full timeJob Overview:">General Dynamics Information Technology (GDIT) is seeking a highly skilled Technical Support Specialist to join our team. This individual will provide technical support and troubleshooting for network, desktop, and/or systems hardware and software.">About GDIT:">We are a global technology and professional services company that delivers...
-
Mid-level Technical Support Specialist
2 weeks ago
Ajaccio, Corse, United States Independent Software Full timeJob OverviewWe are seeking a highly skilled Mid-level Technical Support Specialist to join our team at Independent Software.Salary InformationThe estimated salary for this position is $60,000 - $80,000 per year, depending on experience and location.Key ResponsibilitiesThis role will provide technical assistance and telephonic support for Remote Monitoring to...
-
Lead Technical Solutions Architect
2 weeks ago
Ajaccio, Corse, United States Hamdan Resources Full timeKey ResponsibilitiesThe successful candidate will interact with the Government regarding technical considerations and associated problems or conflicts. They will communicate with other program personnel, overseers, and senior executives.
-
Ajaccio, Corse, United States Maximus Full timeJob OverviewThe Maximus Technology and Consulting Services (TCS) team is seeking a highly skilled IT Operational Support Center (OSC) Team Supervisor to provide technical expertise to a federal client in support of their mission-critical systems.This role requires an individual with extensive experience in IT support, leadership skills, and the ability to...
-
Ajaccio, Corse, United States Cornerstone Defense Full timeJob Overview:We are seeking an experienced Technical Lead Software Developer to join our team in Annapolis Junction, MD. As a key member of our software development team, you will be responsible for leading the design, development, and implementation of complex software systems.About the Role:This is a contract position with a compensation range of $210,000...
-
Technical Systems Architect
2 weeks ago
Ajaccio, Corse, United States Peterson Technologies Full timeOverview of Peterson TechnologiesPeterson Technologies is a premier provider of mission-critical solutions, delivering detailed analysis, strategic insight, extensive operational experience, and technical expertise. Our team provides leading-edge data, network security software, and expert guidance to reduce exposure to information theft and augment...
-
Technical Systems Leader
2 weeks ago
Ajaccio, Corse, United States Fidelis Technologies Full timeWe are seeking a highly skilled Technical Systems Leader to join our team at Fidelis Technologies. This role offers an exciting opportunity to work on challenging projects and contribute to the growth of our company.The estimated salary for this position is $120,000 - $180,000 per year, depending on experience.Job DescriptionThis Technical Systems Leader...
-
Ajaccio, Corse, United States Acclaim Technical Services Full timeAcclaim Technical Services OverviewWe are a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies.Job SummaryWe are actively recruiting for a Systems Engineer, Level 3 to support our Engineering Services and Solutions Division based in Annapolis Junction, MD.Key Responsibilities:Provide engineering...
-
Senior Intelligence Researcher
2 weeks ago
Ajaccio, Corse, United States Acclaim Technical Services Full timeWe are actively hiring a Senior Intelligence Researcher with TS/SCI clearance and polygraph to join our Defense & Homeland Security Division in Annapolis Junction, MD. This position offers an estimated salary of $175,000.00 - $275,000.00 per year.About Acclaim Technical ServicesFounded in 2000, we are a leading language, operations, and technology services...
-
Chief Technical Architect
2 days ago
Ajaccio, Corse, United States SITEC Consulting LLC Full timeAbout SITEC Consulting LLC">SITEC Consulting LLC is a leading Information Technology and Professional Services Firm specializing in the design, development, and delivery of cutting-edge technology solutions. Our team of experts provides cybersecurity, software, and systems engineering services to clients across various industries.">Salary">The salary for...
-
Technical Support Specialist
1 week ago
Ajaccio, Corse, United States General Dynamics Information Technology Full timeTransform Technology into OpportunityGrowth and innovation are at the forefront of General Dynamics Information Technology (GDIT) mission to create a safer, smarter world. As a Help Desk Technician with GDIT, you will be part of a team that enhances the systems that matter most.About the RoleThe likely hourly rate for this position is between $21.25 and...
-
Technical Systems Specialist
2 weeks ago
Ajaccio, Corse, United States SITEC Consulting LLC Full timeAbout SITECLocated in the United States, SITEC Consulting LLC is a leading Information Technology and Professional Services Firm. Our company specializes in delivering state-of-the-art technology solutions, as well as cybersecurity, software and systems engineering services. We provide comprehensive support services to ensure the continuous operation of our...
-
Strategic Intelligence Reporter for Defense
2 weeks ago
Ajaccio, Corse, United States Acclaim Technical Services Full timeCompany OverviewA leading language, operations, and technology services company, Acclaim Technical Services, has been a trusted partner to the U.S. Federal government since 2000. As an Employee Stock Ownership Plan (ESOP) company, we prioritize our employees' growth and well-being.About UsWith offices in Annapolis Junction, MD, we serve a wide range of U.S....
-
Enterprise Technical Solutions Manager
2 weeks ago
Ajaccio, Corse, United States SOC Full timeJob OverviewAn exciting opportunity has arisen for an experienced Enterprise Technical Solutions Manager to join our team at SOC, a Day & Zimmermann company. As a key member of our organization, you will be responsible for leading the delivery of complex technical solutions to our clients.
-
Technical Systems Developer
1 week ago
Ajaccio, Corse, United States Peterson Technologies Full timeJob OverviewPeterson Technologies is a leading provider of mission-critical solutions, leveraging extensive analysis and technical expertise to deliver cutting-edge data security software.We are seeking a seasoned Senior Software Craftsman with at least 7 years of experience in developing complex software systems. As part of our team, you will design,...