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Membership Engagement Specialist

2 months ago

Arlington, Virginia, United States School Nutrition Association Full time

Member Relations Coordinator

The School Nutrition Association is in search of a committed Member Relations Coordinator to enhance our team. In this role, you will be instrumental in managing and executing initiatives aimed at member engagement, attracting new participants, and improving the overall member experience. If you have a passion for fostering connections and promoting membership growth, we encourage you to consider this opportunity.

Key Responsibilities:

  • Formulate and implement strategies for member acquisition and retention initiatives.
  • Evaluate membership data and trends to refine engagement efforts.
  • Design targeted outreach campaigns to boost member interaction.
  • Work closely with the Membership Manager to elevate the member experience.
  • Collaborate with State Affiliates to advance membership projects.
  • Oversee and promote recognition programs to honor exceptional members.

Required Qualifications:

  • Bachelor's degree in a relevant discipline or equivalent professional experience.
  • A minimum of three years in a role focused on customer engagement.
  • Strong analytical and problem-solving abilities, with a capacity to work both independently and collaboratively.
  • Exceptional written and verbal communication skills.
  • Detail-oriented with strong organizational capabilities.
  • Proficient in Microsoft Office and virtual communication tools.