Resident Engagement Specialist

3 weeks ago


Arlington, Virginia, United States AHC Inc Full time
Job Title: Resident Engagement Specialist

AHC Inc is seeking a highly motivated and compassionate Resident Engagement Specialist to join our team. As a key member of our Resident Services Team, you will play a vital role in building and sustaining healthy, beautiful, and equitable communities with our residents.

About AHC Inc

AHC Inc is a non-profit affordable housing developer and service provider with offices in Baltimore, Maryland, and Arlington, Virginia. Our mission is to create quality homes with holistic resident services, driving change through innovation, genuine partnerships, and responsible investment.

Job Summary

The Resident Engagement Specialist will connect residents with community resources, coordinate and implement social, community-building, health, and educational services and programs. You will provide holistic and trauma-informed case management services, focusing on eviction prevention and housing stability. You will also identify resident needs and strengths, prioritizing workshops and programs accordingly.

Responsibilities
  1. Connect residents with community resources and services.
  2. Coordinate and implement social, community-building, health, and educational services and programs.
  3. Provide holistic and trauma-informed case management services.
  4. Focus on eviction prevention and housing stability.
  5. Identify resident needs and strengths, prioritizing workshops and programs accordingly.
  6. Maintain positive communication with residents.
  7. Build partnerships with local Department of Human Services and community partners.
  8. Supervise Coordinator and volunteers.
  9. Use systems to track participant numbers and performance outcome measures.
  10. Travel throughout Northern Virginia to engage with multiple communities.
Qualifications
  1. Bachelor's degree in social work or relevant discipline; MSW preferred.
  2. Minimum 2 years of case management experience.
  3. Cross-cultural competency and commitment to racial justice.
  4. Baseline knowledge of trauma and trauma-informed practices.
  5. Ability to work in a fast-paced, diverse environment.
  6. Adaptability to changing priorities.
  7. Strong organizational skills in communications, program planning, data collection, and reporting.
  8. Proficiency in Microsoft Office; database experience preferred.
  9. Spanish, Amharic, or other relevant second language fluency is strongly preferred.
What We Offer

AHC Inc offers a dynamic and supportive work environment, with opportunities for professional growth and development. We provide a competitive salary and benefits package, as well as a flexible work schedule that includes remote work options.



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