Chapter Engagement Specialist
3 weeks ago
About the Role:
The Association of Fundraising Professionals (AFP) is seeking a highly motivated and detail-oriented Chapter Engagement Specialist to support the communication between AFP Global and chapters, and facilitate communication between chapters and members. This role will use various technology platforms to strengthen the connection between AFP Global and local chapters, enabling chapters to support the mission of the Association.
Key Responsibilities:
* Respond to general Chapter Engagement email and voicemail, and update member and chapter leader records as needed.
* Maintain the administrative aspects of the website program, including resolution of technical issues, and serve as the primary liaison between AFP Global and all vendors and service providers involved in the program.
* Moderate and update online communities for various aspects of AFP membership, including volunteer leaders, collegiate members, and chapter administrators.
* Coordinate and update chapter engagement information and the Chapter Resource Guide on the AFP Global website to ensure easy access by chapter leaders.
* Produce and coordinate content for bimonthly newsletter to chapter leaders, and work with other AFP departments as necessary to ensure chapter leaders receive up to date information.
* Support all virtual Chapter leader sessions, including communications, IT support, and identifying potential chapter initiatives to spotlight.
* Maintain reporting and tracking systems for the Accord process, Chapter Ten Star Awards, IDEA Champion Awards & Scholarship Programs.
Requirements:
* Bachelor's degree or 3+ years of equivalent professional experience.
* Must be innovative, creative, and highly motivated, with the ability to work with minimal supervision and communicate project progress and seek support from within the team.
* Must possess the ability to interact well with individuals from all levels of the organization with varying skill levels and differing personalities.
* Must have experience with a variety of technology platforms and tools, including Microsoft Office, AMS databases, web content management systems, web meeting platforms, and registration and event software.
* Must be willing to keep up on the latest technologies and learn new skills in a rapidly evolving environment.
* Must have a strong service orientation towards both internal and external clients.
* Organized, detail-oriented, customer service-oriented, strong communication, writing, and technical skills.
About AFP:
The Association of Fundraising Professionals (AFP) is the professional association of individuals and organizations that generate philanthropic support for a wide variety of charitable institutions. Founded in 1960, AFP advances philanthropy through its 26,000 members in more than 240 chapters throughout the world. AFP has inspired global change and supported efforts that have generated over $1 trillion. AFP's individual and organizational members raise over $115 billion annually.
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