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Restaurant Operations Manager

2 months ago

Frisco, Texas, United States IHOP 3734 Frisco Full time
Job Overview

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at IHOP 3734 Frisco. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that every meal is prepared to perfection and every customer leaves satisfied.

Key Responsibilities:

  • Manage and supervise a team of food service staff to ensure efficient service and high-quality food preparation.
  • Develop and implement effective schedules and task assignments to maximize productivity and minimize downtime.
  • Conduct regular quality control checks to ensure that food quality, portion sizes, and presentation meet our high standards.
  • Monitor cash receipts and sales reports to identify areas for improvement and optimize revenue.
  • Address customer complaints and concerns in a professional and courteous manner.

Requirements:

  • Strong English communication skills and basic math skills.
  • Ability to perform physical duties and work in a fast-paced environment.
  • Excellent people skills and problem-solving abilities.
  • Relevant experience or training in restaurant management or a related field is preferred.

About Us:

With a rich history dating back to 1958, IHOP is a leading destination for breakfast lovers. Our extensive menu caters to all tastes, ages, and dietary preferences, and our commitment to serving high-quality food and providing excellent customer service has solidified us as a breakfast staple. We believe in promoting from within and training staff to help them reach their full potential.