Mandarin-Speaking Retail Sales Representative

2 weeks ago


Milpitas, California, United States QBEDDING INC Full time
Retail Sales and Customer Service Representative

QBEDDING INC is seeking a personable and customer-oriented individual to become part of our team as a Retail Sales and Customer Service Representative. In this position, you will play a vital role in assisting customers by providing detailed product insights, addressing any concerns they may have, and collaborating with the sales team to ensure outstanding service delivery.

Key Responsibilities:
  • Generate sales opportunities while delivering top-notch customer service
  • Evaluate and meet customer needs to guarantee satisfaction
  • Establish and nurture strong customer relationships through effective communication
  • Assist with inventory management and maintain store organization
  • Address customer complaints and offer prompt resolutions
  • Document customer interactions for future reference
  • Adhere to communication protocols and guidelines
Required Skills:
  • Proven experience in customer support
  • Strong background in customer service and sales
  • Excellent phone communication skills and active listening
  • Customer-centric mindset with the ability to accommodate diverse customer requirements
  • Strong verbal communication and presentation skills
  • Exceptional multitasking and time management abilities
  • Fluency in Mandarin is preferred


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