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Retail Sales Representative
2 months ago
Retail Sales Representatives are a crucial part of delivering knowledge and expertise of T-Mobile products and services to our customers. They're individuals that go above and beyond to assist and educate customers on the most innovative technology out there. They come to work with an energetic and uplifting attitude with a willingness to help, and have fun doing so. These individuals are self-motivated and thrive in a fast-paced environment where technology and the customer experience are continuously evolving. They consider themselves a team player and strive to achieve goals set before them. They are eager to learn, share knowledge, and succeed. We will provide you with all the tools and training to create a successful career.
Key Responsibilities:- Customer Interaction: Assist and sell to our customers, while providing an exemplary customer experience and building loyalty by:
- Approaching customers with confidence and assessing the needs and concerns of customers by building a genuine relationship with them.
- Build trust with customers by answering their questions, educating, and offering solutions that pave the way for a potential T-Mobile sale.
- Assess and recommend the right plan for your customer, while taking a hands-on approach to assure success through the customer on-boarding process.
- Knowledgeable in finding the right-fit for the customers correct phone, mobile technology, and rate plan package.
- Approaching service and sales needs with composure, integrity and compassion.
- Product Knowledge: Become skilled through training and development to become an operational, customer service, and sales expert:
- Obtaining or receiving merchandise, totaling bills, accepting payments and making change for customers in a retail T-Mobile Store.
- Perform all required opening and closing duties.
- Meet and exceed monthly revenue and profit targets.
- Research and memorize T-Mobile's products and services lineup.
- Utilize excellent training to become a Mobile Expert
- Support your team, keep the store looking its best, and make sure your knowledge of T-Mobile technology is up to date.
- Consistently act in the best interest of the company.
- Competitive Pay: Sales representatives are paid $39.18 per hour, with potential commission.
- Comprehensive Benefits Package: We offer a range of benefits to protect your health, your family and your way of life, including 401(k) Retirement Savings, No Cost Mental Health Program, Daily Pay, and Discounted T-Mobile Cellular Service.
