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Front Desk Coordinator

2 months ago

Vancouver, Washington, United States Columbia River Mental Health Full time

**Job Summary**

Columbia River Mental Health Services is seeking a highly skilled and compassionate Front Desk Coordinator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth and efficient experience for our clients and visitors.

**Key Responsibilities:**

  • Provide warm and welcoming greetings to clients and visitors
  • Manage front desk operations, including answering phones, responding to emails, and handling correspondence
  • Coordinate and schedule appointments, meetings, and events
  • Collect and process co-pays and insurance information
  • Maintain accurate and up-to-date records and files
  • Support the agency's mission, goals, and objectives

**Requirements:**

  • High school diploma or equivalent
  • Previous reception experience or specialized training required
  • Strong customer service, organizational, and interpersonal skills
  • Computer skills, automated appointment scheduling, and word processing experience preferred

**What We Offer:**

  • A dynamic and supportive work environment
  • Competitive salary and benefits package
  • Opportunities for career growth and development

**Equal Opportunity Employer:**

Columbia River Mental Health Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all.