Front Desk Associate

2 days ago


Vancouver, Washington, United States Gold's Gym Full time

Job Summary: We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Gold's Gym. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, ensuring a positive and welcoming experience for all guests.

Key Responsibilities:

  • Greet and welcome members, providing a friendly and approachable demeanor
  • Provide exceptional customer service by answering inquiries and resolving complaints in a timely and professional manner
  • Register new members and process membership payments accurately and efficiently
  • Maintain the cleanliness and organization of the front desk area, ensuring a safe and healthy environment for members
  • Assist with scheduling and coordinating fitness classes and personal training sessions, ensuring seamless communication with members and staff
  • Ensure all members adhere to gym policies and safety guidelines, promoting a positive and respectful environment for all

About Us: Gold's Gym is a leading fitness and wellness brand, dedicated to providing a supportive and motivating environment for our members to achieve their fitness goals. We are committed to delivering exceptional service and creating a welcoming atmosphere for all guests.



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