Restaurant Operations Manager
3 days ago
Key Responsibilities:
- Oversee the overall success of the restaurant's financials, environment, employees, shift leaders, and customers.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
- Manage and maintain a high-performing team, including hiring, training, and developing staff.
- Ensure compliance with all company policies, procedures, and regulatory requirements.
- Monitor and control costs, including labor, inventory, and supplies.
- Develop and implement marketing strategies to increase brand awareness and drive sales.
- Collaborate with the kitchen manager to ensure high-quality food and beverage offerings.
- Manage and maintain a safe and healthy work environment, adhering to all health and safety regulations.
- Develop and implement training programs to ensure staff are equipped to provide exceptional customer service.
- Monitor and analyze sales data to inform business decisions and drive growth.
Requirements:
- Minimum 2 years of experience in a restaurant management role.
- Proven track record of exceptional customer service and leadership skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Strong communication and interpersonal skills.
- Ability to analyze data and make informed business decisions.
- ServSafe Food Handler Certificate required.
- Must have a clean driving record.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- A chance to be part of a successful and growing company.
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