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Front of House Operations Manager

2 months ago

Edina, Minnesota, United States Gecko Hospitality Full time

Job Title: Front of House Manager

Location: Minneapolis, MN

Salary: $55,000 - $65,000 DOE

We are seeking a highly skilled and experienced Front of House Manager to join our team at Gecko Hospitality. As a Front of House Manager, you will be responsible for leading our daily operations and ensuring that every guest has a positive experience.

Key Responsibilities:

  • Operational Leadership: You will be responsible for overseeing the day-to-day operations of our front of house team, ensuring that all tasks are completed efficiently and effectively.
  • Team Management: You will lead and motivate your team to deliver exceptional customer service, ensuring that every guest feels welcome and valued.
  • Customer Service: You will be responsible for ensuring that every guest has a positive experience, responding to customer complaints and resolving issues in a timely and professional manner.
  • Inventory Management: You will be responsible for managing our inventory, ensuring that we have the necessary supplies and resources to deliver exceptional customer service.
  • Financial Management: You will be responsible for managing our front of house budget, ensuring that we are operating within our means and making the most of our resources.

Requirements:

  • Experience: You will have a minimum of 2 years of experience in a front of house management role, preferably in a fast-paced hospitality environment.
  • Leadership Skills: You will have excellent leadership skills, able to motivate and inspire your team to deliver exceptional customer service.
  • Communication Skills: You will have excellent communication skills, able to effectively communicate with guests, staff, and management.
  • Problem-Solving Skills: You will have excellent problem-solving skills, able to think on your feet and resolve issues in a timely and professional manner.

What We Offer:

  • Competitive Salary: We offer a competitive salary, ranging from $55,000 to $65,000 DOE.
  • Benefits: We offer a comprehensive benefits package, including health insurance, paid time off, and retirement savings.
  • Opportunities for Growth: We offer opportunities for growth and development, including training and education programs to help you advance your career.