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Dairy Queen Team Lead

2 months ago


Edina, Minnesota, United States DQ Grill & Chill restaurant: Edina Full time
Job Title: Dairy Queen Shift Lead Team MemberJob Summary

We are seeking a highly motivated and enthusiastic Dairy Queen Shift Lead Team Member to join our team at DQ Grill & Chill restaurant in Edina. As a Shift Lead, you will be responsible for leading a team of crew members to deliver exceptional customer service and ensure a positive fan experience.

Key Responsibilities
  • Lead a team of crew members to achieve high levels of performance and customer satisfaction
  • Assist in the management of specific areas of the restaurant during scheduled shifts
  • Strive to exceed fan expectations and deliver fan-first service through timely and quality service
  • Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team
  • Ensure that the restaurant is properly organized and staffed
  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
Requirements
  • Minimum 6+ months of high-volume quick service restaurant experience required
  • High School diploma or equivalent or in process
  • Must be capable of supervising specific areas of the business in a fast-paced environment
What We Offer

We offer a competitive salary, opportunities for advancement, and a fun and dynamic work environment. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply.

IDQ is an Equal Opportunity Employer that values the strength diversity brings to the workplace. IDQ participates in the US E-Verify program. You must be work authorized in the United States without the need for employer sponsorship.