Regional Field Service Specialist
2 weeks ago
We are seeking a highly skilled Regional Field Service Technician to join our team at Amplify Recruiting. As a key member of our sales and service team, you will be responsible for providing technical support, preventative maintenance, and product testing to our customers.
Key Responsibilities:
• Provide technical service support, preventative maintenance, and product testing to customers.
• Conduct operator training on maintenance, operation, and recommended parameters for cutting various materials.
• Build and maintain business relationships within a territorial sales team.
• Solve end-user equipment problems through troubleshooting and repairs.
• Educate end-users on band saw usage and blade maintenance.
• Collaborate with distributors to establish relationships with end-users.
• Continuously improve technical knowledge and share information with team.
• Ensure job-related safety compliance.
• Perform preventive maintenance on band sawing machines.
• Conduct operator and maintenance training for customers.
• Coordinate travel and service schedules efficiently.
• Maintain accurate expense and service records.
• Utilize customer database and Salesforce CRM.
• Assist with projects as assigned by management.
Requirements:
• Self-driven, results-oriented, with strong communication and problem-solving skills.
• Clean driving record and reliable transportation.
• Mechanical aptitude, knowledge of band sawing machines and blades, basic computer proficiency.
• Proficiency in Word, Excel, PowerPoint, and Outlook.
• Ability to interpret technical data and calculations.
• Business planning, sales expertise, and management potential.
• Potential for growth in responsibilities.
• Must have a valid driver's license and passport.
Work Environment:
• Exposure to manufacturing facilities with safety requirements.
• Noise, dirt, coolant mist, extreme temperatures, sharp edges, and moving equipment present.
• Various travel conditions may include heavy traffic and weather delays.
Equal Employment Opportunity:
Amplify Recruiting is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse work environment and are proud to be an equal opportunity employer.
If you are a qualified candidate and are unable to access job openings or apply for a job on our website due to a disability, please contact us to request a reasonable accommodation.
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