Store Operations Manager

8 hours ago


New Berlin, Wisconsin, United States Extra Space Storage Full time
Job Summary

As a Store Manager at Extra Space Storage, you will be responsible for managing the day-to-day operations of one or more self-storage facilities. This includes developing customer relationships, improving sales objectives, and ensuring the facility meets the highest cleanliness standards.

Key Responsibilities
  • Manage the day-to-day operations of one or more sites
  • Develop customer relationships by identifying their storage needs and providing solutions
  • Improve sales objectives through unit rentals, unit insurance, and moving supplies
  • Guide new customers through rental processes and agreements
  • Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits
  • Ensure the facility meets the highest cleanliness standards through general maintenance duties
Requirements
  • 2+ years of customer-facing employment experience
  • 1+ year of experience in a leadership or supervisory role preferred
  • Strong computer skills
  • Current, valid driver's license with access to a reliable personal vehicle (except in NYC)
  • High school diploma or GED equivalent required, a college education is a plus
What We Offer
  • A work/life balance that allows you to work 5 days a week and be off work by 6pm
  • Outstanding company culture with growth opportunities throughout the U.S.
  • Competitive starting pay + monthly bonus opportunity
  • Paid Time Off accrued throughout the year, increasing with years of service
  • Generous 401(k) match with Traditional and/or ROTH choices
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution


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