Retail Store Associate

4 weeks ago


New Berlin, Wisconsin, United States CVS Health Full time

At CVS Health, we're shaping the future of healthcare for people, businesses, and communities. As a Retail Store Associate, you'll play a meaningful role within our team, providing exceptional customer service and supporting the sales floor. Your talents and expertise will help us positively impact the lives of others, making a difference in the lives of our customers every day.

Key Responsibilities:
  • Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
Requirements:
  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Preferred Qualifications:
  • Previous experience in a retail or customer service setting
Education:

High School diploma or equivalent preferred but not required.


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