Predictive Maintenance Specialist

3 weeks ago


Greenville, South Carolina, United States Advanced Technology Services Full time
Job Summary

We are seeking a highly skilled Predictive Maintenance Specialist to join our team at Advanced Technology Services. As a key member of our industrial maintenance team, you will be responsible for remotely monitoring machine health and coordinating the distribution of gathered information to ensure machines are operating properly, increasing productivity, and reducing risk.

Key Responsibilities
  • Data Analysis and Reporting: Perform data analysis, report generation, and technical consultation using technologies such as ultrasound assessments, vibration analysis, and oil analysis, and other contextual data collected from remote sensor applications.
  • Asset Risk Management: Use data analysis tools to identify impactful asset risks, and influence customer maintenance teams to leverage opportunities to reduce machine downtime, reactive labor, and failures.
  • Proactive Corrective Actions: Evaluate machine information, technical data, and component specification to provide asset-focused proactive corrective actions to customers.
  • Trend Analysis and Feedback: Analyze data to determine trend changes, and probable causation to provide feedback and recommended corrective actions to preempt failures and prevent downtime/reduce cost.
  • Component Degradation Detection: Utilize remotely gathered sensor data to detect, identify, and isolate specific component degradation and its causes prior to serious damage or actual failure.
  • Customer Support and Communication: Lead ongoing cadence calls, respond to incoming and escalated technical inquiries from customers via telephone and platform communication venues, and escalate to Senior level Condition Monitoring Experts for support in higher complexity analysis and communications.
  • Triage and Escalation: Serve as a secondary triage for incoming customer inquiries and handle or escalate appropriately.
Requirements
  • Education and Experience: Associates degree or equivalent from a two-year college or technical school and 4 years related experience and/or training or equivalent combination of education and experience.
  • Industrial Manufacturing Environment: Familiarity with industrial manufacturing environment and predictive maintenance activities.
  • Machine Diagnostics and Complex Operating Systems: Advanced understanding of machine diagnostics and complex operating systems.
  • Customer Service and Communication: Excellent customer service and communication skills.
Desirable Qualifications
  • Non-Destructive Testing (NDT) Certification: Working toward Non-Destructive Testing (NDT) Level I certification in Ultrasound, Thermo/Infrared, and Vibration.
  • ISO Certification: ISO CAT I certification in Lubrication/Oil Analysis and ISO CAT II certification in Vibration.
Competencies
  • Safety
  • Customer Focus
  • Communications
Physical Demands and Working Conditions

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; stoop, kneel, crouch; and talk or hear. The employee is also required to use a telephone with headset for verbal troubleshooting, frequent use of a standard keyboard and computer to document calls in a ticketing system, and occasional use of other office equipment. The employee must occasionally lift and/or move more than 30 pounds. The employee is occasionally required to sit for long periods and use close and color vision. Work is typically performed in a moderately noisy business office.



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