Guest Services Representative

3 weeks ago


Huntsville, Alabama, United States Aimbridge Hospitality Full time
About the Job

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aimbridge Hospitality. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring a seamless stay for our guests.

Key Responsibilities
  • Guest Registration: Register guests efficiently and ensure a smooth check-in experience.
  • Reservation Management: Make and modify reservations according to hotel policies and procedures.
  • Hotel Operator Duties: Respond to guest inquiries, handle messages, and provide information on hotel services and facilities.
  • Concierge Services: Assist guests with their requests, provide recommendations, and make arrangements as needed.
What We Offer
  • Competitive salary: $25,000 - $35,000 per year, depending on location and experience.
  • Benefits package: Medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401k retirement plan.
  • Opportunities for growth and development within the company.
  • A supportive and collaborative work environment.


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