Customer Service Representative

7 days ago


Huntsville, Alabama, United States Taymax Group Full time
Company Overview
Taymax Group is a company that values passion and customer focus in its business. We strive to bring enthusiasm and dedication to every aspect of our operations.

Salary
$11.50 - $12.00 per hour

Job Description
The Member Services Representative will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members and guests. This position requires excellent communication skills and the ability to handle multiple tasks simultaneously.

Essential Duties and Responsibilities
  • Greet members, prospective members and guests with a friendly demeanor and provide superior customer service.
  • Handle all front desk related activities including answering phones, checking members into the system, taking prospective members on tours, signing up new members, and assisting the Club Manager as needed.

Required Skills and Qualifications
  • Able to work independently and as part of a team.
  • Punctuality and reliability are essential.
  • Basic computer proficiency and strong listening skills.
  • Exceptional customer service skills and the ability to interact in a positive and professional way with members and co-workers.

Physical Demands
Continual standing and walking during shift, continual talking in person or on the phone during shift, and occasional lifting of up to 50 pounds.

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