Customer Service Associate
3 weeks ago
We are seeking a highly skilled Member Services Representative to join our team at Planet Fitness.
As a Member Services Representative, you will be responsible for providing exceptional customer service to members, prospective members, and guests, handling front desk activities, and facilitating updates to member accounts.
The ideal candidate will have a customer service background, basic computer proficiency, and a passion for fitness and health.
Estimated Salary: $50,000 per year
This is a fantastic opportunity to join a dynamic team that is dedicated to helping people achieve their fitness goals.
Job Overview:
As a Member Services Representative, you will be the first point of contact for members and guests, providing a warm and welcoming experience.
Responsibilities:
- Providing exceptional customer service to members, prospective members, and guests
- Handling front desk activities such as answering phones and checking members into the system
- Facilitating updates to member accounts
Requirements:
- Customer service background
- Basic computer proficiency
- Ability to work 3rd shift (overnights)
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