Flexible Part-time Retail Sales Associate

2 weeks ago


Delavan, Wisconsin, United States Ace Hardware Full time

TNT Ace Hardware is a community-oriented hardware store chain dedicated to serving the Waukesha and Delavan areas. Our mission is to be recognized as the premier destination for home repair and maintenance, while ensuring a supportive environment for our valued team members. If you share our core values, we invite you to explore opportunities with us.

We are looking for enthusiastic, friendly, and customer-oriented individuals to assist and engage with our clientele. While prior experience in hardware is beneficial, it is not mandatory as we offer comprehensive training.

At TNT Ace Hardware, our independent ownership allows us to prioritize community service. Make a difference by assisting your neighbors with their projects in a dynamic and enjoyable workplace. Our goal is to exceed customer expectations and foster a team with a similar mindset.

Work-Life Balance:

This role is designed for individuals who value their time outside of work. We believe in building trust through transparent communication and provide schedules one month in advance to accommodate your planning needs.

Opportunities for Growth:

  • Are you knowledgeable about hardware? Share your expertise and learn new skills with us.
  • Do you have a helpful disposition? We will equip you with essential hardware knowledge that enhances your life skills.
  • From day one, we provide training, and the learning opportunities continue from there.
Key Responsibilities:
  • Assist in unloading incoming shipments and organizing merchandise as directed by management.
  • Maintain cleanliness, organization, and stock levels in your designated department.
  • Implement daily operational goals and priorities as assigned by store management.
  • Collaborate effectively with team members and participate in daily meetings to share improvement ideas.
  • Remove promotional materials and price tags as necessary following sales events.
  • Restock merchandise displays and monitor end caps and side wings.
  • Always check with a manager before denying customer requests.
  • Be vigilant against shoplifting and follow company policies to discourage it, ensuring excellent customer service to prevent theft.
  • Provide exceptional service to every customer by being approachable, knowledgeable, and friendly.
  • Assist customers throughout the store and offer necessary advice or information.
  • Demonstrate the S.A.L.E.S. process effectively.
  • Promote the Ace Rewards program and communicate the Ace Helpful Promise.
  • Stay informed about promotions and advertisements to inform customers about special offers.
  • Assist customers with larger or heavier items as needed.
  • Flexibility in availability is required, including some evenings and weekends.
What to Expect:
  • Engage directly with customers, helping them find everything they need for their projects in one visit.
  • Enjoy a fast-paced and energetic work environment where time flies.
  • Be prepared to be on your feet for the majority of your shift.
  • Lift items weighing up to 50 lbs as part of your responsibilities.
Compensation and Benefits:

Hourly wage ranges from $10 to $17
  • Employee discounts on products.
  • Perkspot discounts on various services and products.
  • Complimentary uniform shirts, vests, and more.


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