Housing Supervisor Assistant
2 weeks ago
Company Overview:
Boyd Gaming Corporation is a leading casino entertainment company in the United States, known for its commitment to excellence and innovation. With a strong focus on customer satisfaction and employee development, we strive to create a positive and inclusive work environment.
Job Summary:We are seeking a highly motivated and experienced HSKP Assistant Houskeeper/Supervisor to join our team. As a key member of our housekeeping department, you will be responsible for assisting the department managers in the overall operation of the department, including training and supervising employees, monitoring performance, and ensuring adequate cleanliness and stock levels of guest rooms.
Key Responsibilities:- Train and supervise employees to ensure they meet the highest standards of cleanliness and customer service.
- Monitor performance to ensure guest rooms are clean and well-stocked, and address any issues promptly.
- Physically inspect guest rooms to ensure they meet our high standards.
- Assist in establishing department guidelines, rules, and regulations, and develop training programs to ensure employees are equipped to perform their duties effectively.
- Handle customer complaints and concerns in a professional and courteous manner.
- Prepare requisitions, reports, correspondence, and forms relative to the operations of the department.
- Operate vacuum cleaners and shampoo machines to maintain a clean and safe environment.
- Clean and dust guest rooms, including closets, shelves, picture frames, mirrors, tubs, and showers.
- Lead special projects as assigned by management.
- Two years of related supervisory, training, or work experience preferred.
- Knowledge of proper housekeeping techniques, implements, and handling of chemicals.
- Excellent communication, organizational, and interpersonal skills.
- Ability to perform all duties of a Guest Room Attendant, including vacuuming, changing linens, sweeping, mopping, dusting, etc.
- High school diploma or equivalent required.
- Computer literacy.
- Ability to obtain/maintain any necessary certifications and/or licenses.
Boyd Gaming is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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