Command Center Operations Manager

2 weeks ago

Washington, Washington, D.C., United States Watermark Risk Management International Full time
Job Summary

Watermark Risk Management International is seeking a highly skilled and experienced Command Center Duty Representative Program Manager to join our team. As a key member of our security operations team, you will be responsible for overseeing the Command Center Representatives and liaising with the Office of the Chief Security Officer (OCSO) leadership.

Key Responsibilities
  • Represent the Company in matters such as schedules, scheduling changes, employee assignments, performance assessment, disciplinary action, reports, and administration.
  • Ensure all required reports and deliverables are submitted according to identified suspense dates.
  • Perform quality control reviews of all products and services provided by the Command Center Representatives.
Requirements
  • Current Top Secret personnel security clearance and the ability to maintain such clearance throughout the life of the contract.
  • Minimum of five years of supervisory or team leader experience managing personnel and coordinating the appropriate personnel and/or disciplinary actions in law enforcement, security, emergency management, or operations centers.
  • Demonstrated ability to work in a high-paced environment with rapidly changing priorities and adapt to new priorities.
  • Strong oral and written communications skills with a professional demeanor and ability to interact with others with discretion and tact.
  • Demonstrated ability to write and edit clear, concise, and grammatically correct documents.
  • Demonstrated ability to build teams, coach, train, and mentor employees.
Additional Requirements
  • May be required to move equipment/files weighing up to 50 pounds.
  • Requires ability to consistently perform repetitive tasks including filing and scanning.
  • May require sedentary work at least 50% of the time.
  • Reports to a physical location which occasionally requires the ability to traverse between buildings.
  • Ability to manage stress with a high degree of maturity/professionalism.
  • Demonstrated critical thinking and leadership skills and the ability to work well with others.
  • Effective verbal and written communication skills.
Compensation and Benefits

The anticipated compensation range for this position is $84,700-$142,100. Watermark Risk Management International offers a robust benefits package and wellness program alongside annual base compensation.

Watermark Risk Management International is an equal opportunity and affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Watermark Risk Management International is a federal contractor and is therefore subject to any federal vaccine mandates or other customer vaccination requirements.

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