Process Improvement Manager
1 week ago
This is a hybrid role that requires a unique blend of business acumen, technical expertise, and interpersonal skills. As a Process Improvement Manager at Eversource Energy, you will be responsible for evaluating, designing, and managing process improvement initiatives to enhance the performance of Eversource resources.
Key Responsibilities- Evaluate and analyze business processes to identify areas for improvement
- Design and implement process improvements to enhance efficiency, productivity, and quality
- Collaborate with cross-functional teams to assess critical business processes and identify opportunities for improvement
- Develop and implement change management strategies to ensure successful process adoption
- Analyze and measure the effectiveness of process improvements and identify areas for further improvement
- 8+ years of experience in process improvement, business analysis, or a related field
- Strong analytical and problem-solving skills, with the ability to collect and analyze data to inform process improvements
- Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels
- Ability to influence without direct authority and lead cross-functional teams
- Working knowledge of process improvement methods, internal controls implementation, change management leadership, and root cause analysis techniques
- Continuous Improvement certification (Six Sigma, LEAN, or similar)
- Experience with Microsoft Power Platform, including Power BI and PowerApps
- Working knowledge of IT Change Management processes
Eversource Energy is a leading energy company that empowers a carbon-neutral future for the Northeast. We offer a competitive total rewards program, including an annual salary range of $115,000 to $127,000, plus incentive. Check out our career site for an overview of our benefits.
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