Store Specialist Team Member

3 weeks ago


Waltham, Massachusetts, United States Ocean State Job Lot Full time
Job Title: Store Specialist

We are seeking a highly skilled and motivated Store Specialist to join our team. This role is responsible for providing exceptional customer service, processing transactions accurately, and maintaining visually appealing displays.

About Our Company

Ocean State Job Lot is a leading general merchandise retailer operating over 150 stores in the Northeast. We offer a unique shopping experience with a wide range of products at discounted prices.

Key Responsibilities:
  • Customer Service: Build lasting relationships by providing exceptional customer service through our T.R.E.A.T. model, fostering a welcoming environment.
  • Transaction Processing: Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions.
  • Merchandising: Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines.
  • Associate Oversight: Train and coordinate assigned associates, manage breaks according to policy and regulations.
Requirements
  • Prior retail merchandising, customer service, and/or cashier experience is preferred.
  • Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required.
  • Full-time associates must have availability to work as needed by the business, including nights and weekends.

The estimated annual salary range for this position is $33,280 - $35,820, based on an hourly rate of $16.00 - $17.25 per hour.



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