Senior Telecom Systems Specialist
3 weeks ago
Job Summary:
We are seeking a highly skilled Senior Telecom Systems Specialist to join our team at Jacobs, supporting our federal customer at the Savannah River Site. As a key member of our operations team, you will be responsible for managing the voice and data services at the site.
Key Responsibilities:
- Perform daily surveillance and maintenance on Avaya Aura communications platforms, ensuring optimal system performance and reliability.
- Deploy and troubleshoot local and area paging, base and handheld radio circuits, security alarm systems, T-1 Trunks, water monitoring, and Gig, 100, and 10 BaseT Ethernet.
- Diagnose and repair complex issues with Avaya equipment and special circuits, collaborating with GE power system and battery plant teams as needed.
- Support Ciena OM6500 transport equipment and install subscriber telephone lines, working with outside technicians to resolve issues.
- Maintain lines, trunks, and software translations for routing and charging, ensuring seamless communication services.
- Respond to maintenance messages and system alarms, analyzing and resolving issues to prevent downtime.
- Provide service order activity for analog and digital telephone services, as well as IP services.
- Perform change verification for all telephone services and voice mail features.
Requirements:
- Minimum 5 years of experience in network/telecommunications.
- High school diploma or equivalent required.
- U.S. Citizenship is mandatory.
- Current driver's license and ability to pass an alcohol and substance abuse test.
- Ability to obtain DOE Clearance.
- Flexibility to work varied hours.
- Avaya Certifications a plus.
Preferred Qualifications:
- DOE Clearance.
Equal Opportunity Employer:
Jacobs is an Equal Opportunity/Affirmative Action Employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.
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