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Senior Telecom Systems Specialist

2 months ago

Aiken, South Carolina, United States Jacobs Full time

Job Summary:

We are seeking a highly skilled Senior Telecom Systems Specialist to join our team at Jacobs, supporting our federal customer at a secure site. Our company provides telecommunications system operation and maintenance services, as well as site operator services. This position supports an operation and maintenance program managing voice and data services at the site.

Key Responsibilities:

  • Perform daily surveillance and maintenance on Avaya Aura communications platforms, ensuring optimal system performance and reliability.
  • Deploy local and area paging, base and handheld radio circuits, security alarm systems, T-1 Trunks, water monitoring, and Gig, 100, and 10 BaseT Ethernet.
  • Diagnose, problem solve, and repair Avaya equipment and special circuit issues.
  • Coordinate and problem solve with GE power system and battery plants.
  • Support Ciena OM6500 transport equipment.
  • Install subscriber telephone lines and troubleshoot with outside technicians on repair of telephone lines, maintaining lines, trunks, and software translations for routing and charging.
  • Receive, recognize, and respond to maintenance messages and system alarms, analyzing the condition causing the alarm and correcting it by performing or arranging for component-level repair of the system, if necessary.
  • Provide service order activity associated with analog and digital telephone service, and IP service.
  • Perform change verification for all telephone services and voice mail features.

Requirements:

  • Minimum of 5 years of experience in network/telecommunications.
  • Minimum high school diploma.
  • U.S. Citizenship is required.
  • Must have a current driver's license.
  • Must pass an alcohol and substance abuse test.
  • Must be able to pass to obtain DOE Clearance.
  • Must be able to work flexible hours.
  • Avaya Certifications.

Preferred:

  • DOE Clearance.