Heavy Equipment Service Operations Manager

1 week ago


Riverside, California, United States RDO Equipment Full time
Job Title: Heavy Equipment Service Operations Manager

The Heavy Equipment Service Operations Manager will provide leadership in motivating, managing, and evaluating heavy equipment field service managers and technicians in the Riverside store.

Key Responsibilities:
  • Manage the field service operations to ensure customer satisfaction.
  • Meet with customers and drive sales.
  • Coordinate and allocate resources.
  • Collaborate with field service managers.
  • Demonstrate leadership in all aspects of the field service operations.
  • Coach and mentor field service employees.
  • Ensure customer satisfaction.
  • Understand and communicate the quarterly Profit Sharing program.
  • Oversee the scheduling of all field service work and assignments.
  • Review and sign off on timecards.
  • Ensure work orders are charged out in a timely and profitable manner.
  • Process warranty claims.
  • Manage company property.
  • Provide feedback to improve processes and customer satisfaction.
  • Facilitate or participate in monthly safety meetings.
  • Review the Risk Management Report.
  • Create and monitor annual field service benchmarks and budget.
  • Review receivables.
  • Establish collection plans.
  • Communicate with team members.
  • Foster an engaged work environment.
  • Lead and manage business activities.
  • Ensure the company reputation and image are consistent with RDO Integrated Controls Core Values.
  • Manage physical and financial resources.
  • Implement and improve sound and safe business practices.
  • Follow safety rules and regulations.
  • Participate in company-sponsored training.
  • Maintain a positive working relationship.
Requirements:
  • Previous service supervisory/management experience.
  • Excellent customer service skills.
  • Excellent oral and written communication skills.
  • Strong computer skills.
  • Industry experience preferred.
  • College degree preferred.
  • Valid work authorization and ability to work in the U.S. without company sponsorship.


  • Riverside, California, United States RDO Equipment Full time

    Job Title: Heavy Equipment Service Operations ManagerThe Heavy Equipment Service Operations Manager will provide leadership in motivating, managing, and evaluating heavy equipment field service managers and technicians in the Riverside store. He/she will manage the field service operations to ensure customer satisfaction. He/she will be responsible for...


  • Riverside, California, United States RDO Equipment Full time

    Job SummaryThe Heavy Equipment Service Operations Manager will provide leadership in motivating, managing, and evaluating heavy equipment field service managers and technicians in the Riverside store. He/she will manage the field service operations to ensure customer satisfaction. He/she will be responsible for meeting with customers and driving sales. Field...


  • Riverside, California, United States Vulcan Materials Company Full time

    Job SummaryWe are seeking a skilled Heavy Equipment Operator to join our team at Vulcan Materials Company.The successful candidate will be responsible for operating lowboy trailers and heavy equipment to transport and dump loose materials such as sand, gravel, and crushed rock. Additionally, they will operate haul trucks and other construction equipment to...


  • Riverside, California, United States Vulcan Materials Company Full time

    Job SummaryWe are seeking a skilled Heavy Equipment Operator to join our team at Vulcan Materials Company.Key Responsibilities:Operate lowboy trailers and heavy equipment to transport and dump loose materials such as sand, gravel, and crushed rock.Ensure safe operation of equipment and adherence to company safety protocols.Collaborate with other operators to...


  • Riverside, California, United States Tradesmen International, Inc. Full time

    Job Summary:Tradesmen International, Inc. is seeking a highly skilled and experienced Heavy Equipment Operator to join our team of professionals. As a key member of our operations team, you will be responsible for operating a variety of heavy equipment, including cranes, forklifts, excavators, dozers, backhoes, loaders, and skid-steer loaders.Key...


  • Riverside, California, United States Tradesmen International, Inc. Full time

    Job SummaryWe are seeking a skilled Heavy Equipment Operator to join our team at Tradesmen International, Inc. in Riverside, CA. As a Heavy Equipment Operator, you will be responsible for operating various types of heavy equipment, including cranes, forklifts, excavators, and more.Key ResponsibilitiesOperate heavy equipment safely and efficientlyDig pits,...


  • Riverside, California, United States Vulcan Materials Full time

    Position Overview Advance Your Career. Contribute to America's Infrastructure.Vulcan Materials Company stands as the leading producer of construction aggregates in the United States and a significant supplier of aggregates-based construction materials, including asphalt and ready-mixed concrete. Joining Vulcan means more than embarking on an exciting...


  • Riverside, California, United States Vulcan Materials Full time

    About the RoleWe are seeking a skilled Mobile Equipment Maintenance Technician to join our team at Vulcan Materials Company. As a key member of our operations team, you will play a critical role in ensuring the safe and efficient operation of our mobile equipment.Key ResponsibilitiesPromote a Culture of Safety: Take an active role in prioritizing safety...


  • Riverside, California, United States Aerotek Full time

    Aerotek Job DescriptionWe are seeking a skilled Heavy Equipment Field Mechanic to join our team at Aerotek.Key Responsibilities:Perform a wide variety of maintenance tasks on heavy equipment to ensure optimal performance and efficiency.Use good mechanical organization and team player skills to collaborate with colleagues and achieve common goals.Perform...


  • Riverside, California, United States Altec Industries Full time

    Heavy Equipment Auction Sales CoordinatorAltec Industries is seeking a highly skilled Heavy Equipment Auction Sales Coordinator to join our team. As a key member of our auction operations team, you will be responsible for coordinating the sale of heavy equipment and providing exceptional customer service to our clients.Key Responsibilities:Develop and...


  • Riverside, California, United States Altec Industries , Inc. Full time

    About Altec Industries, Inc.Altec Industries, Inc. is a leading provider of equipment and services to various industries, including electric utility, telecommunications, tree care, construction, and light and signs markets.Job SummaryWe are seeking a highly skilled Heavy Equipment Sales Coordinator to join our team at Altec Industries, Inc. The successful...


  • Riverside, California, United States Aerotek Full time

    Aerotek Job OpportunityWe are seeking a skilled Heavy Equipment Field Mechanic to join our team at Aerotek.Key Responsibilities:Perform a wide range of maintenance tasks on heavy equipmentUtilize strong mechanical skills and teamwork abilitiesCarry out other duties as assigned by managementAbout the Role:This is a fantastic opportunity to work with a leading...


  • Riverside, California, United States American Equipment HR LLC Full time

    Job OverviewAmerican Equipment Holdings is seeking a highly skilled and experienced Plant Manager to lead our Victorville, CA facility and Anaheim office. As a key member of our leadership team, you will be responsible for the product realization of all lifting equipment manufactured in the Victorville facility, as well as all supporting operations in the...


  • Riverside, California, United States American Equipment HR LLC Full time

    Job Summary:The Plant Manager is responsible for overseeing the production and delivery of high-quality lifting equipment manufactured in the Victorville, CA facility, as well as supporting operations in the Anaheim office. This role involves leading a team of staff members and ensuring the achievement of sales, operational, and profitability goals.Key...


  • Riverside, California, United States American Equipment HR LLC Full time

    Job Summary:The Plant Manager is responsible for overseeing the production and delivery of high-quality lifting equipment manufactured in the Victorville, CA facility, as well as supporting operations in the Anaheim office. This role involves leading a team of staff members and ensuring the achievement of sales, operational, and profitability goals.Key...


  • Riverside, California, United States Vulcan Materials Full time

    About the RoleVulcan Materials Company is seeking a skilled Mobile Equipment Maintenance Specialist to join our team. As a key member of our operations, you will play a critical role in ensuring the safe and efficient operation of our mobile equipment.Key ResponsibilitiesPromote a culture of safety throughout the operation, adhering to MSHA and Vulcan...


  • Riverside, California, United States American Equipment HR LLC Full time

    Job Summary:The Plant Manager is responsible for overseeing the production and delivery of high-quality lifting equipment manufactured in the Victorville, CA facility, as well as supporting operations in the Anaheim office. This role involves leading a team of staff members and ensuring the achievement of sales, operational, and profitability goals.Key...


  • Riverside, California, United States American Equipment HR LLC Full time

    Job Summary:The Plant Manager is responsible for overseeing the production and delivery of high-quality lifting equipment manufactured in the Victorville, CA facility, as well as supporting operations in the Anaheim office. This role involves leading a team of staff members and ensuring the achievement of sales, operational, and profitability goals.Key...


  • Riverside, California, United States Clean Harbors Full time

    Clean Harbors Job DescriptionClean Harbors is the leading provider of environmental, energy, and industrial services throughout the United States, Canada, Mexico, and Puerto Rico. We are seeking a highly skilled and safety-conscious Field Service Foreperson to join our team.Job SummaryThe Field Service Foreperson will be responsible for the direct...


  • Riverside, California, United States Vulcan Materials Full time

    About the RoleVulcan Materials Company is a leading producer of construction aggregates and a major producer of aggregates-based construction materials. We are seeking a skilled Mobile Equipment Technician to join our team.Key ResponsibilitiesPromote Safety: Take an active role in prioritizing safety throughout the operation for yourself and others at all...