Heavy Equipment Service Operations Manager
1 week ago
The Heavy Equipment Service Operations Manager will provide leadership in motivating, managing, and evaluating heavy equipment field service managers and technicians in the Riverside store.
Key Responsibilities:- Manage the field service operations to ensure customer satisfaction.
- Meet with customers and drive sales.
- Coordinate and allocate resources.
- Collaborate with field service managers.
- Demonstrate leadership in all aspects of the field service operations.
- Coach and mentor field service employees.
- Ensure customer satisfaction.
- Understand and communicate the quarterly Profit Sharing program.
- Oversee the scheduling of all field service work and assignments.
- Review and sign off on timecards.
- Ensure work orders are charged out in a timely and profitable manner.
- Process warranty claims.
- Manage company property.
- Provide feedback to improve processes and customer satisfaction.
- Facilitate or participate in monthly safety meetings.
- Review the Risk Management Report.
- Create and monitor annual field service benchmarks and budget.
- Review receivables.
- Establish collection plans.
- Communicate with team members.
- Foster an engaged work environment.
- Lead and manage business activities.
- Ensure the company reputation and image are consistent with RDO Integrated Controls Core Values.
- Manage physical and financial resources.
- Implement and improve sound and safe business practices.
- Follow safety rules and regulations.
- Participate in company-sponsored training.
- Maintain a positive working relationship.
- Previous service supervisory/management experience.
- Excellent customer service skills.
- Excellent oral and written communication skills.
- Strong computer skills.
- Industry experience preferred.
- College degree preferred.
- Valid work authorization and ability to work in the U.S. without company sponsorship.
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Heavy Equipment Service Operations Manager
4 weeks ago
Riverside, California, United States RDO Equipment Full timeJob Title: Heavy Equipment Service Operations ManagerThe Heavy Equipment Service Operations Manager will provide leadership in motivating, managing, and evaluating heavy equipment field service managers and technicians in the Riverside store. He/she will manage the field service operations to ensure customer satisfaction. He/she will be responsible for...
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Heavy Equipment Service Operations Manager
1 month ago
Riverside, California, United States RDO Equipment Full timeJob SummaryThe Heavy Equipment Service Operations Manager will provide leadership in motivating, managing, and evaluating heavy equipment field service managers and technicians in the Riverside store. He/she will manage the field service operations to ensure customer satisfaction. He/she will be responsible for meeting with customers and driving sales. Field...
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Heavy Equipment Operator
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Heavy Equipment Operator
2 weeks ago
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Industrial Plant Operations Manager
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Industrial Plant Operations Manager
1 week ago
Riverside, California, United States American Equipment HR LLC Full timeJob Summary:The Plant Manager is responsible for overseeing the production and delivery of high-quality lifting equipment manufactured in the Victorville, CA facility, as well as supporting operations in the Anaheim office. This role involves leading a team of staff members and ensuring the achievement of sales, operational, and profitability goals.Key...
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Mobile Equipment Technician
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Riverside, California, United States Vulcan Materials Full timeAbout the RoleVulcan Materials Company is seeking a skilled Mobile Equipment Maintenance Specialist to join our team. As a key member of our operations, you will play a critical role in ensuring the safe and efficient operation of our mobile equipment.Key ResponsibilitiesPromote a culture of safety throughout the operation, adhering to MSHA and Vulcan...
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Industrial Plant Operations Manager
1 week ago
Riverside, California, United States American Equipment HR LLC Full timeJob Summary:The Plant Manager is responsible for overseeing the production and delivery of high-quality lifting equipment manufactured in the Victorville, CA facility, as well as supporting operations in the Anaheim office. This role involves leading a team of staff members and ensuring the achievement of sales, operational, and profitability goals.Key...
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Industrial Plant Operations Manager
1 week ago
Riverside, California, United States American Equipment HR LLC Full timeJob Summary:The Plant Manager is responsible for overseeing the production and delivery of high-quality lifting equipment manufactured in the Victorville, CA facility, as well as supporting operations in the Anaheim office. This role involves leading a team of staff members and ensuring the achievement of sales, operational, and profitability goals.Key...
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