Team Leader
2 weeks ago
COMPANY OVERVIEW: AES Restaurant Group, LLC is a dedicated franchisee of Arby's, operating numerous establishments across various states. Our guiding principle is encapsulated in the acronym AES, which signifies our belief that 'Attitude Equals Success'. We understand that our mindset towards achieving our objectives can directly influence our success.
Benefits We Provide
- Incentive Program
- Flexible Shift Options
- Comprehensive Health Coverage
- Health Savings Account
- Paid Time Off
- Employee Recognition and Rewards Program
Key Responsibilities
In the role of Team Leader, you will be responsible for ensuring outstanding service and customer satisfaction by overseeing restaurant operations and guiding team members during your shifts. You will hold full responsibility for restaurant functions in the absence of upper management.
Primary Duties
- Ensure team members provide exceptional service to meet customer expectations
- Assist management in training and developing team members
- Effectively utilize AES systems to manage restaurant operations during all shifts
- Implement controls for the restaurant, particularly in cash handling and inventory management
- Set and achieve targets for service, operations, and financial performance
AES emphasizes the importance of achieving goals. As a Team Leader, you will work closely with the General and Assistant Manager to promote excellence in various areas such as:
- Restaurant Operations
- Customer Satisfaction
- Service Quality
- Speed of Service
- Quality Assurance
- Workplace Safety
- Effective use of all systems and tools
- Adherence to government regulations and company policies
Whether you are looking to advance your career or explore new opportunities, AES offers a goal-oriented environment to enhance your skills. We look forward to learning more about you.
To be a successful candidate, you should excel in:
- Treating others with respect and effective communication
- Coaching and developing team members
- Demonstrating emotional resilience and patience
- Exercising leadership
- Performing well in a fast-paced environment and making quick decisions
- Upholding high standards of integrity and customer service
- Proficiency in managing profit and loss
- Strong understanding of operations and restaurant management
- Effective management of food and labor costs
At AES, our mission is to become the preferred fast-food choice for our customers.
Requirements
- Must possess a reliable vehicle and valid driver's license
- Should be ServSafe certified or eligible for certification
- Ability to work in various temperatures
- Capable of standing for extended periods
- Ability to lift items weighing up to 50lbs
- Proficient in climbing ladders for maintenance tasks
- Demonstrating flexibility in various motions such as bending, squatting, twisting, pulling, and reaching
EEO Statement
AES is an Equal Opportunity employer. We embrace diversity and do not discriminate based on race, color, religion, age, disability, gender, sexual orientation, genetic information, veteran status, or any other legally protected characteristic.
ADAA
AES is committed to providing reasonable accommodations for qualified individuals with disabilities in compliance with applicable laws.
E-Verify
AES participates in E-Verify.
Employer: AES Restaurants
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