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Vans: Retail Floor Leader

2 months ago

Myrtle Beach, South Carolina, United States Vans Full time

Vans:

Retail Floor Leader - As a Retail Floor Leader, you will guide, nurture, and inspire a team of Brand Advocates, ensuring a consistently exceptional customer experience that reflects our brand's mission and values.

You will collaborate with the Assistant Store Manager and Store Manager to enhance profitability by ensuring that customer interaction, storytelling merchandising, operations, and community engagement are all aligned and compliant with company standards.

Additionally, you will foster an inclusive atmosphere, prioritizing both internal and external customers.

You will take an active role in the self-development of the store team through structured responsibilities and position-based training.

How You Will Make an Impact
Key Responsibilities:

Support in maximizing sales and achieving store objectives by cultivating a productive environment, ensuring the store team possesses the knowledge and skills necessary to meet sales and customer engagement goals.

Assist in overseeing payroll while safeguarding the business's needs.

Lead and motivate a customer-focused culture by recognizing and celebrating the team's achievements.

Act as a proactive brand ambassador within the community by seeking opportunities to engage with customers and support or participate in community initiatives beyond the store.

In partnership with the store manager, provide leadership to ensure comprehensive training and ongoing development of the store team in customer engagement and all company programs, policies, and procedures.

Collaborate with the Store Manager to achieve all financial and operational goals, including expense management, loss prevention, store audits, and weekly report reviews.

Ensure the integrity of the store's inventory is maintained.

Work with the Store Manager on the implementation of visual merchandising directives and uphold standards consistent with the company's brand strategies.

Partner with the Store Manager to ensure compliance with policies and procedures, standards, and practices regarding loss prevention, safety, and compliance; safeguarding company assets.

Exemplify behavior that respects the diverse backgrounds, experiences, and cultural differences of others while upholding the integrity and values of the company and the brand.

Encourage an environment that promotes participation, creativity, and learning by sharing best practices and building on the ideas of others.

What You Bring
Required:
  • 1+ years of management experience in a dynamic, engaging retail environment.
  • Demonstrated ability to meet and exceed sales targets.
  • Flexibility to work a schedule that meets the business's needs, including weekends, evenings, and holidays.
  • Excellent verbal and written communication skills.
  • Ability to prioritize tasks in a fast-paced retail environment.
  • Proven capability to achieve business goals by driving results through the store team.
  • Willingness to learn and share knowledge of products, local community, and relevant experiences.
  • Desire to provide an engaging customer experience through personalized service, conversation, and relationship building.
  • Strong decision-making skills in a fast-paced environment.
  • Detail-oriented with proficient computer skills, including word processing and spreadsheets.
Preferred:
  • Experience in a specialty retail environment, particularly in footwear/apparel.
  • High School Diploma or GED.
Physical Requirements:
  • Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.).
  • Standing required for the entire work shift; ability to bend, lift, open, and move products up to 50 pounds as needed.
  • Use ladders for visual merchandising, light adjustments, and window displays.
Inclusion & Diversity:

As a purpose-driven company, we strive to cultivate a culture of belonging based on respect, connection, openness, and authenticity.

We are dedicated to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

What's In It for You:

We are committed to unleashing human potential, driven by the ideas, energy, and dedication of our people. That's why we offer comprehensive benefits that promote mental, physical, and financial well-being for all associates.

At the core of our journey lies our company-wide purpose: We empower movements of sustainable and active lifestyles for the betterment of people and our planet.

We just have one question. Are you in?