Retail Sales and Material Support Specialist
1 week ago
Position: Sales Associate / Material Handler
Division: Last Chance After Market Sales Outlet
POSITION SUMMARY:
The Sales Associate/Material Handler plays a crucial role in supporting store management with the daily operations of the Last Chance After Market Sales Outlet.
KEY RESPONSIBILITIES:
- Prepare, organize, and rotate merchandise for sales throughout the day.
- Assist customers in navigating the auction process, including bidding and purchasing.
- Operate the cash register and ensure transaction accuracy while adhering to company policies.
- Report any safety hazards or incidents to management immediately.
- Maintain a clean and safe work environment, including regular cleaning tasks.
- Assist in receiving and processing daily merchandise.
- Provide exceptional customer service in a friendly and professional manner.
- Participate in training for various functions within the Donated Goods Retail (DGR) operations.
- Answer phone calls in a courteous manner.
- Attend mandatory meetings as required.
- Perform additional duties as assigned by management.
QUALIFICATIONS:
EDUCATION AND EXPERIENCE:
- High School Diploma or equivalent.
- Ability to read, write, and comprehend basic instructions.
- Basic math skills are necessary.
KNOWLEDGE AND SKILLS:
- Understanding of customer service principles and public interaction.
- Proficient in operating a cash register and basic calculators.
- Attention to detail and accuracy in all tasks.
- Physical ability to lift and carry items weighing up to 50 lbs.
CORE COMPETENCIES:
Successful candidates will demonstrate:
- Problem Solving: Ability to identify and resolve issues effectively.
- Project Management: Skills in planning and coordinating tasks.
- Technical Skills: Commitment to ongoing learning and skill development.
- Customer Service: Responsiveness to customer needs and feedback.
- Interpersonal Skills: Effective communication and active listening.
- Teamwork: Collaboration and support for team objectives.
- Diversity and Inclusion: Respect for cultural differences and promoting a positive work environment.
ADDITIONAL QUALIFICATIONS:
- Fluency in multiple languages is a plus.
- Ability to work collaboratively with team members and supervisors.
- Commitment to quality and accuracy in work.
- Professional demeanor in all customer interactions.
- Willingness to perform basic cleaning and maintenance tasks.
This job description is intended to provide a general overview of the position and is not exhaustive of all responsibilities and qualifications.
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