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Retail Sales and Material Management Associate

2 months ago

Long Beach, California, United States Goodwill Southern Los Angeles County Full time
Job Overview

POSITION: SALES AND MATERIAL MANAGEMENT ASSOCIATE

DIVISION: 400

ROLE SUMMARY:

The Sales and Material Management Associate plays a crucial role in supporting store operations at Goodwill Southern Los Angeles County.

KEY RESPONSIBILITIES:

  • Assist in the preparation, organization, and rotation of merchandise for daily sales.
  • Guide customers through the auction process, including bidding and purchasing.
  • Operate the cash register, ensuring accurate transactions and adherence to financial policies.
  • Report any safety concerns or incidents to management immediately.
  • Maintain a clean and safe work environment, including regular cleaning tasks.
  • Support the receipt of merchandise pulled from retail stores.
  • Deliver exceptional customer service with a positive and professional demeanor.
  • Participate in cross-training for various roles within the organization as needed.
  • Answer phone calls in a courteous manner.
  • Attend required meetings, including safety and departmental briefings.
  • Perform additional duties as assigned by management.

QUALIFICATIONS:

EDUCATION AND EXPERIENCE:

  • High School Diploma or equivalent.
  • Ability to read, write, and comprehend basic instructions.
  • Basic math skills are required.

KNOWLEDGE AND SKILLS:

Experience in customer service and public interaction is preferred.

  • Proficient in operating a cash register and basic office equipment.
  • Attention to detail and accuracy in work is essential.
  • Physical ability to lift and carry up to 50 lbs.

CORE COMPETENCIES:

Successful candidates will demonstrate:

  • Effective problem-solving skills and the ability to work collaboratively.
  • Strong project management capabilities, ensuring timely completion of tasks.
  • Commitment to continuous learning and skill development.
  • Excellent customer service orientation and responsiveness.
  • Strong interpersonal and verbal communication skills.
  • Ability to work well in a team environment, promoting inclusivity and collaboration.
  • Respect for diversity and a commitment to fostering an inclusive workplace.

LICENSES:

No specific licenses are required for this position.

PREFERRED QUALIFICATIONS:

  • Fluency in multiple languages is a plus.
  • Ability to work effectively with colleagues and supervisors.
  • Strong organizational skills and attention to detail.
  • Professional demeanor in all customer interactions.
  • Willingness to perform various tasks as needed.

This job description is intended to provide a general overview of the position and is not exhaustive of all responsibilities and requirements.