Event Operations Manager

2 weeks ago

Delavan, Wisconsin, United States Delavan Lake Lawn Management LLC Full time

Position Title:

BANQUET MANAGER

Company:
Delavan Lake Lawn Management LLC

Position Type:
Full Time

Education Level:
None

Travel Percentage:
None

Job Shift:
Any

Job Category:
Hospitality - Hotel

Job Overview:


As a Banquet Manager, you will be instrumental in orchestrating memorable events that exceed guest expectations.

Your leadership skills and commitment to excellence will ensure the flawless execution of banquet services, maintaining the highest levels of guest satisfaction.

We seek a professional who can manage operations effectively while inspiring their team to deliver outstanding service.


Key Responsibilities:
  • Oversee daily operations of the banquet and set-up areas.
  • Train and mentor staff through a continuous training program.
  • Manage staffing levels effectively, utilizing appropriate hiring practices.
  • Act as a liaison between Conference Services and Catering to meet client specifications.
  • Complete payroll and manage timekeeping for associates.
  • Schedule staff based on business volume and guest requirements.
  • Ensure banquet spaces are set to company standards and client specifications.
  • Maintain cleanliness and presentation standards for all banquet functions.
  • Perform inventory control and ordering of necessary supplies.
  • Communicate event statuses to kitchen staff promptly.

Qualifications:
  • High school diploma; college degree or equivalent experience preferred.
  • Minimum of five (5) to eight (8) years in a managerial or supervisory role within banquet services.
  • Proficient in POS systems and Microsoft Office Suite.
  • Valid Driver's License required.


Physical Requirements:

The role requires standing for extended periods, frequent walking, and occasional lifting of up to 100 pounds. Vision abilities must include close and distance vision, along with depth perception.

This position involves both indoor and outdoor work, with exposure to varying temperatures and noise levels.

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