Service Support Specialist

2 weeks ago


Ventura, California, United States Careerbuilder-US Full time

Immediate Benefits for Full-Time Employees

Explore our comprehensive benefits outlined below.

As a proud member of the Rentokil family, we are recognized as a global leader in Pest Management and related services, operating in over 90 countries. We take pride in being a reliable partner to numerous prominent brands, serving both consumer and business clients across various sectors. Our commitment to excellence drives us to fulfill our mission: 'protect people, enhance lives, and preserve the planet.'

Key Responsibilities

Service Assistance – Acts as a support resource for Service Technicians, covering for absences and providing additional assistance as required. Temporarily takes over routes that have not yet been assigned to a regular Technician.

Pest Management - Conducts thorough inspections to identify pest activity sources. Provides services to residential and commercial clients for Active Pest Control. Completes exterior sealing on properties to prevent rodent and wildlife entry. Performs inspections for Wood Destroying Organisms. Drills and treats for Dry Wood and Subterranean Termites, fungi, and beetles. Installs and maintains termite control systems for clients.

Minor Construction and Repairs – Engages in light construction tasks, including patios, doors, eaves, walls, and floors. Assists Repair Technicians with wood damage replacement.

Ongoing Education – Gains knowledge of the range of Active Pest Control products and services. Remains updated on industry developments, trends, technologies, and regulations. Participates in training provided by the employer on new methods, products, and services offered by Active Pest Control. Obtains and maintains necessary licenses and certifications as required by federal, state, and local regulations, funded by Active Pest Control.

Position Requirements

  • Successfully pass pre-employment background screening.
  • Possess a valid driver's license and undergo a motor vehicle driving record check.
  • Availability to work Monday through Friday and Saturdays during peak demand periods.

Education & Experience

  • High School Diploma or GED.
  • Customer-facing experience is preferred.

Skills and Attributes

  • Strong attention to detail.
  • Effective verbal and written communication skills.
  • Ability to safely operate basic hand and power tools.
  • Comfortable working at heights (e.g., climbing ladders up to 20 feet).
  • Able to lift and carry up to 35 lbs.
  • Willingness to learn and become knowledgeable about Active Pest Control products and services.
  • Comfortable with self-directed work after a training period.

Compensation

Base pay range: $18 - $20.43 per hour.

Why Join Us?

A career with the Rentokil family offers a pathway filled with opportunities. We pride ourselves on being a high-performance team that values and rewards excellence, with a strong emphasis on internal promotions. We provide competitive compensation, and many roles include performance incentives.

All Full-Time Employees are eligible for the following benefits, while Part-Time Employees qualify for most benefits after meeting specific criteria:

Professional and Personal Development

  • Various pathways for career advancement.
  • Access to training and development programs.
  • Tuition reimbursement benefits (for Full-Time Employees).

Health and Wellness

  • Full-time employees can enroll immediately upon hire, with benefits starting on day one.
  • Comprehensive health benefits, including Medical, Dental, Vision, Disability, and Life Insurance.

Savings and Retirement

  • 401(k) retirement plan with company-matching contributions.

Work-Life Balance

  • Vacation and sick days.
  • Company-paid holidays and floating holidays.
  • A company culture that prioritizes health, safety, and flexibility.

We seek individuals eager to make a positive impact in the communities we serve.

This organization maintains a Drug-Free workplace.

We are proud to be an Affirmative Action (AA) and Equal Opportunity Employer (EOE), inclusive of veterans and individuals with disabilities.

By applying for this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out at any time.



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