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Onsite Technical Support Specialist

2 months ago

Ventura, California, United States HIKINEX Full time
Position: Onsite Technical Support Specialist

Contract Duration: 30 days

Location: Various locations available for preference

Compensation: $25-28 per hour

Key Responsibilities:
  • Provide onsite technical assistance to facilitate the onboarding and setup processes for a significant number of newly acquired employees.
  • Assist in the configuration and establishment of email accounts and multifactor authentication for incoming staff.
  • Quickly and effectively resolve technical issues related to onboarding procedures.
  • Work closely with the IT department to ensure the smooth integration of new personnel into existing systems and workflows.
  • Keep detailed records of completed tasks and ensure compliance with company policies and protocols.
  • Deliver exceptional customer service and support to employees with varying levels of technical expertise.
Qualifications:
  • Prior experience in IT support or a related area is preferred.
  • Strong communication and interpersonal skills are essential.
  • Able to work independently and prioritize tasks effectively.
  • Familiarity with email configuration and multifactor authentication systems is beneficial but not required.
  • Must comply with health and safety protocols as per company policy.
Opportunity: This role offers a unique chance to gain valuable experience within a dynamic healthcare setting while contributing to the effective integration of new employees into the organization. If you are a driven individual with a passion for technology and customer service, we encourage you to consider this opportunity.