Clinical Support Assistant

2 days ago


Wellesley, Massachusetts, United States Atrius Health Full time
Job Summary

Atrius Health, a leading healthcare organization, seeks a highly skilled Clinical Support Assistant to join our team. As a key member of our clinical department, you will provide exceptional support to our clinicians and patients, ensuring seamless operations and outstanding customer service.

Key Responsibilities
  • Provide phone coverage and outreach calls to patients and clinicians
  • Schedule appointments and manage the check-out process
  • Monitor waiting rooms and verify patient check-ins
  • Assist with data collection and statistical reports
  • Provide compassionate customer service and resolve patient concerns
Requirements
  • High School diploma or equivalency certificate
  • Experience in a clinical or customer service setting
  • Strong interpersonal, customer service, time management, and organizational skills
Benefits
  • Up to 8% company retirement contribution
  • Generous Paid Time Off
  • 10 paid holidays
  • Paid professional development
  • Generous health and welfare benefit package


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