Customer Support Associate
2 weeks ago
DTLR is dedicated to delivering superior customer service and recognizes that our employees are vital to our success. We are on the lookout for committed individuals to help us achieve our mission.
Position Overview:
We are in search of a Customer Service Associate to enhance the shopping experience for VILLA customers. The successful candidate will be enthusiastic about customer satisfaction and will be instrumental in addressing concerns and offering assistance across multiple departments.
Key Responsibilities:
- Provide exceptional customer service and address inquiries in a courteous and effective manner.
- Develop expertise in DTLR products to assist customers in their purchasing choices.
- Resolve customer issues swiftly and professionally.
- Offer valuable feedback to enhance the customer experience.
- Support operational tasks and special initiatives as required.
- Strong passion for customer service.
- Outstanding communication abilities.
- Capability to manage multiple tasks and maintain organization.
- Resourcefulness and adept problem-solving skills.
- Prior experience in a similar position is preferred.
DTLR, Inc. is an equal opportunity employer that values diversity and does not discriminate based on race, color, religion, gender, or any other protected status. We invite you to be part of our team and contribute to delivering exceptional service to our customers.
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Customer Support Associate
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