Customer Service Representative

5 days ago


Norwalk, Connecticut, United States Apoyo Financiero Full time
About Apoyo Financiero

Apoyo Financiero Inc. is a dynamic and rapidly growing loan company dedicated to serving under-banked communities. With a strong commitment to improving the lives of our clients, employees, and communities, we have helped over 40,000 clients and funded over $400 million in loans. Our goal is to provide access to credit, empowering our clients to achieve financial stability and prosperity.

The Opportunity

We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our team, you will play a vital role in meeting our sales goals, providing exceptional customer service, and driving business growth. If you have a passion for financial services, a strong work ethic, and a desire for professional growth, we encourage you to apply.

Key Responsibilities
  • Meet sales goals by promoting our products and services to clients
  • Customize financial solutions to meet clients' needs and financial goals
  • Apply collection procedures and payment alternatives to minimize delinquency and credit losses
Requirements
  • 1+ year of customer service experience in sales, collections, or financial services
  • Strong phone presence and ability to dial multiple calls per day
  • Bilingual (English/Spanish) preferred
  • Numeric data skills and accuracy with computer
  • Self-motivated and desire for professional growth
Benefits
  • Competitive hourly rate: $18.00 - $19.00
  • Medical benefits
  • 401(K) Retirement plan
  • Generous PTO, paid holidays, sick days, and bereavement days
Why Join Us?

At Apoyo Financiero, we offer a dynamic and supportive work environment, opportunities for career growth and development, and a chance to make a positive impact in our communities. If you are a motivated and customer-focused individual looking for a challenging and rewarding career, we encourage you to apply.



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