Operations Director

3 days ago


Edison, New Jersey, United States Topgolf Full time
Operations Manager Job Description

At Topgolf, we're seeking an experienced Operations Manager to join our team. As a key member of our leadership team, you'll be responsible for overseeing the day-to-day operations of our venues, ensuring seamless execution of our business functions, and driving team engagement.

Key Responsibilities:
  • Supervise Department Managers and their teams to deliver exceptional service
  • Coach and develop direct reports and the team to achieve business objectives
  • Drive Associate engagement and uphold operating standards
  • Hold leaders accountable for managing venue operations and departments accountable for budgets and spending
  • Forecast and control sales and expenses, and leverage business metrics to drive performance
  • Cultivate relationships with community leaders and organizations to ensure strong connections
Requirements:
  • 15+ years of restaurant, hotel, or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager
  • Multi-unit management experience is desired but not required
  • High school diploma or equivalent
  • Excellent communication, time management, and organization skills
  • Ability to work on a team, with energy and enthusiasm
  • A high level of self-awareness, receptivity to change, and integrity
  • Ability to work in extreme weather conditions for extended periods and stand and walk for long periods
  • Availability to work varied shifts, including evenings, weekends, and holidays
What We Offer:

Topgolf is a global sports and entertainment community committed to equal opportunity and preventing discrimination and harassment. We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

We are an equal opportunity affirmative action employer and participate in E-Verify. We do not accept unsolicited agency resumes.



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