Operations Director

1 week ago


Edison, New Jersey, United States Topgolf Full time
Operations Manager Job Description

As an Operations Manager at Topgolf, you will play a critical role in ensuring the success of our venues. You will work closely with our leaders to develop and implement strategies that drive business growth, improve operational efficiency, and enhance the overall guest experience.

Key Responsibilities:
  • Leadership and Development: Supervise and coach Department Managers and their teams to provide exceptional service and achieve business objectives.
  • Operational Excellence: Uphold operating standards, drive guest and team safety, and ensure seamless execution of venue operations.
  • Financial Management: Hold departments accountable for budgets and spending, forecast sales and expenses, and make data-driven decisions to maximize profit and revenue.
  • Community Engagement: Cultivate relationships with community leaders and organizations to build strong connections and promote the Topgolf brand.
Requirements:
  • 15+ years of restaurant, hotel, or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager.
  • Multi-unit management experience is desired but not required.
  • High school diploma or equivalent.
  • Excellent communication, time management, and organization skills.
  • Ability to work on a team, demonstrate Topgolf's Core Values, and interact with guests to check on the quality of their experience.
What We Offer:

Topgolf is an equal opportunity affirmative action employer and offers a competitive salary, benefits package, and opportunities for professional growth and development.

We are committed to creating a respectful, equitable, and inclusive environment for our guests, associates, business partners, vendors, and the communities we serve.



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