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Operations Director

2 months ago


Edison, New Jersey, United States M S International Full time

Job Summary

The Operations Manager is responsible for the direct management of shift supervisors and provides leadership and training to team members. This role ensures all shifts are properly staffed and able to execute the daily workload.

Key Responsibilities

  • Manage the functionality of shifts and ensure all shifts are properly staffed to execute varied work volume.
  • Develop, maintain, and manage facility quality processes.
  • Ensure on-time shipping performance and work closely with supervisors and managers to meet standards.
  • Manage daily, weekly, and monthly quality and productivity reporting.
  • Supervise realignment activities to ensure maximum optimization of the facility.
  • Manage operational activities to support the goals of the operation.
  • Provide direct supervision to shift supervisors and hold them accountable for their performance and the performance of their teams.
  • Provide leadership, training, and supervision to 25 to 50 team members.
  • Continuously work towards increasing the leadership capability of the team and drives professional growth.
  • Responsible for all facility and equipment maintenance and supplies.
  • Responsible for maintaining a safe working environment and overseeing safety compliance.
  • Responsible for daily cycle counts, research, root cause analysis, findings, and developing solutions to improve the overall health of warehouse inventory.
  • Responsible for annual physical inventory from coordination, execution, and process improvement standpoint.
  • Responsible for extra duties as assigned, which may include overseeing the Slabs Team.
  • Responsible for multiple shift operations.

Requirements

  • Minimum of 5 years of supervisory/management experience.
  • Supervised at least 15+ team members.
  • 5 years of Distribution Center Operations experience.
  • Lean Manufacturing principles highly desired.
  • Proficient in MS Office Suite - Word, Excel, Access, and PowerPoint.
  • Related industry experience; natural stone, tile, or hard flooring industries preferred.
  • Capable of presenting operational data to the business and leadership team.
  • Demonstrated ability to drive cultural change while improving efficiencies and processes. Ability to adapt quickly to changing business needs.
  • Strong knowledge and understanding of Distribution and Warehouse Management applications.
  • Bachelor's Degree with emphasis on Logistics or Operations Management.
  • Five (5) to Ten (10) years of specific relevant work experience.
  • Demonstrated leadership and managerial abilities.
  • Goal-oriented with proven record of self-motivation and achievement. Strong proactive with strong analytical skills.
  • Uses creativity to seek quality solutions and process improvements.
  • Demonstrated teamwork skills across entire organization.
  • Must have excellent People Management and Time Management skills and abilities.
  • Solid interpersonal skills to effectively interact at all levels across functions.
  • Proactive and able to manage ambiguity effectively. Ability to conceptualize and think strategically.
  • Bilingual English/Spanish preferred.