Sales Technology Platform Specialist
2 weeks ago
The Sales Technology Platform Specialist will play a critical role in driving client acquisition and sales growth by providing exceptional service on technology platforms to select producers and agencies, as well as newly onboarded sales offices.
Key Responsibilities- Provide "white glove" service to select producers and agencies on supported technology platforms.
- Offer hands-on assistance for website development through our vendor partner, FMG Suite.
- Support users' usage of digital marketing enablement (social media and email).
- Provide initial support and triage for support items of other supported technology platforms and programs.
- Identify potential platform and program enhancements based on feedback from supported groups.
- Ability to work effectively with all external and internal contacts to build a positive working relationship.
- Broad comfort supporting technology solutions, particularly those regularly used by sales agents and offices (CRM, email marketing, social media, websites).
- Ability to effectively create strong relationships with multiple platform SMEs for problem escalation and prompt resolution.
- Superior oral and written communication skills.
- Ability to think outside of established procedures for the purpose of customer satisfaction.
- Ability to remain calm and professional in high-pressure situations.
- A competitive salary range of $99,000 to $162,955.
- A comprehensive benefits package, including health care, life and disability insurance, retirement and financial benefits, and time off and remote work options.
- Opportunities for professional growth and development, including training and education programs.
- A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive work environment.
Guardian Life Insurance Company is a leading provider of life insurance and financial services. We are committed to helping our customers achieve their financial goals and live their best lives.
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