Career Development Opportunities for Sales Professionals
1 day ago
Rite Window is part of Renuity, a dynamic organization with a presence in Woburn, MA. We are seeking dedicated and hardworking individuals to join our team as Appointment Setters.
About the Role:
- We offer a competitive hourly wage of $20-$22, plus uncapped commissions.
- Full-time benefits, paid time off, and 401(k) plan participation are available.
- Our sales training programs focus on delivering exceptional customer experiences, while our team environment fosters growth and development opportunities.
- Career advancement possibilities with clear progression paths are a hallmark of our company culture.
Responsibilities:
- Answer incoming calls and provide top-notch customer service to warm leads.
- Effectively communicate with customers to schedule high-quality appointments.
- Promote products and services through informative conversations.
- Schedule, reschedule, and dispatch appointments efficiently.
- Resolve customer inquiries and complaints in a timely manner.
- Maintain accurate customer records and update information as needed.
- Identify and escalate priority issues to ensure seamless customer experiences.
- Provide actionable feedback to enhance our customer service processes.
Requirements:
- Previous experience in a call center environment is beneficial.
- A background in customer service is essential.
- Excellent computer and phone skills are necessary for success.
- We seek individuals with a positive attitude, flexibility, determination, and strong persuasive abilities.
- Weekend availability is required for this role.
Beyond the Basics:
- Call Center Agent
- Customer Service Representative
- Dispatch Coordinator
- Confirmations Specialist
- Customer Care Specialist
Renity is an equal opportunity employer.
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