Customer Experience Team Lead

4 weeks ago


Albuquerque, New Mexico, United States T.J. Maxx Full time
Customer Experience Supervisor

T.J. Maxx is seeking a Customer Experience Supervisor to promote an excellent customer experience. Key responsibilities include overseeing a team of Associates at the front of store, training and coaching on personalizing the customer experience, addressing customer concerns, and coordinating breaks for all.

Key Responsibilities:
Be responsible for promoting an excellent customer experience
Oversee a team of Associates at the front of store
Train and coach Associates on personalizing the customer experience
Address customer concerns and issues promptly
Coordinate breaks for all

What You'll Bring:
Strong leadership and communication skills
Ability to train and coach Associates
Excellent customer service skills
Ability to work in a fast-paced environment

Why T.J. Maxx?
T.J. Maxx is a dynamic and fast-paced retail environment that offers opportunities for growth and development. As a Customer Experience Supervisor, you will have the opportunity to make a positive impact on our customers and team members alike.

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