Orthodontic Team Lead
3 weeks ago
Job Summary:
Hero Practice Services is seeking a highly skilled Lead Orthodontic Assistant to optimize patient flow, deliver exceptional customer service, and increase patient satisfaction by leading and developing the dental assistant team.
About the Role:
This is a unique opportunity to support the Heroes who actively serve children and young people in our communities by improving their overall health and well-being.
Key Responsibilities:
- Assist in the development and training of Orthodontic Assistants and lead group trainings as necessary.
- Establish clear expectations for teammates around desired patient experience and respond promptly to customers' needs.
- Collaborate with others to provide vision and inspiration to peers by displaying passion and optimism.
- Ability to multi-task and complete ortho tasks correctly and in a timely manner.
- Maintain a clean, sterile, and patient-centric working environment.
- Maintain strict compliance with State, Federal, and other regulations.
Requirements:
- State Certification/License (where applicable).
- 2+ Years Orthodontic Assisting Experience.
- Understands State and OSHA/HIPAA/CDC compliance requirements.
- Excellent Verbal Communication Skills and basic computer skills.
- Managing a clinical schedule involving 5-12 orthodontic employees.
- Radiology Certification (where applicable).
- Strong interpersonal skills and the desire for professional growth.
- Be organized and possess a superior knowledge of orthodontics.
Compensation and Benefits:
- Monthly Bonus Plan.
- Medical, Dental, Vision, Retirement Savings Plan, Disability and much more.
- Professional Advancement Opportunities in an established, growing health care group.
Physical Requirements:
This position requires full range of body motion.
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